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pten +351 919623174 mail@pypascruises.com

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.

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Faq

What kind of clothes and shoes should I bring?

Comfortable clothes and sports shoes. In our vessels, due to safety issues, other types of footwear are not recommended.
A coat is advisable.

Can the tours be canceled?

Yes they can.
On the part of Pypas Cruises Lisbon Boat Tours: when the safety conditions are not fulfilled, due to bad weather, like heavy rain or intense fog. 100% return on payment.
On the part of the client: with penalties depending on whether or not it is close to the day of departure – More than 30 days means 75% refund. Up to 15 days means 50% refund and less than 7 days, with no refund.
Pypas Cruises Lisbon Boat Tours reserves the right to cancel the service if any passenger refuses to follow the skippers’ instructions or in the event of inappropriate behavior that may put himself or other passengers at risk.
Alcohol is allowed on board provided that in moderate amounts. If any client shows signs of being drunk before or during the tour, the tour will be canceled without reimbursement.

Are children allowed?

Children of all ages are welcome. The use of a lifejacket is mandatory at all times if they are less than six (6) years of age.

What to do In case of consumer dispute?

In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body:
– Center for Consumer Conflict Arbitration of Lisbon
• Address and contacts:
Rua dos Douradores, 116, 2º – 1100-207 Lisboa;
Tel: +351 218 807 000 / Fax: +351 218 807 038
Web: www.centroarbitragemlisboa.pt
More information on the Consumer Portal at www.consumidor.pt.

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